Privacy Policy

This website Privacy Policy discloses the information gathering and dissemination practices of AmeriHealth Caritas VIP Care. AmeriHealth Caritas VIP Care can be contacted by mail at 200 Stevens Drive, Philadelphia, PA 19113.

1. Collection of personal information from site visitors — Through our website, AmeriHealth Caritas VIP Care collects and/or tracks (1) the home server domain names, email addresses, type of client computer, files downloaded, search engine used, operating system, and type of web browser of visitors to AmeriHealth Caritas VIP Care's website; (2) the email addresses of visitors that communicate with AmeriHealth Caritas VIP Care via email; (3) information knowingly provided by the visitor in online forms, registration forms, surveys, email, contest entries, and other online avenues (including demographic and personal profile data); and (4) aggregate and user-specific information on which pages visitors access.
   
   To better serve visitors to our website, AmeriHealth Caritas VIP Care may use "cookies" to enhance a visitor's browsing experience. Cookies are simple text files stored by a user's browser, and they provide a method of distinguishing among visitors to AmeriHealth Caritas VIP Care's website. The cookies placed on a visitor's computer by using our website do not contain personally identifiable information. A visitor can refuse a cookie or delete the cookies file from his or her computer at any time by using any one of a number of widely available methods.
   
   When a visitor performs a search within AmeriHealth Caritas VIP Care's website, AmeriHealth Caritas VIP Care may record information identifying the visitor or linking the visitor to the search performed. AmeriHealth Caritas VIP Care may also record limited information for every search request and then use that information only to solve technical problems with the service and to calculate overall usage statistics.
   
   
2. Use of personal data collected — Personal data collected by AmeriHealth Caritas VIP Care may be used by AmeriHealth Caritas VIP Care for many reasons; for example, for editorial and feedback purposes, for a statistical analysis of visitors' usage, for product development, for content improvement, or for customization of the content and layout of our site. Aggregate data on visitors' home servers may be used for internal purposes or provided to third parties; individually identifying information, such as names, postal and email addresses, phone numbers, and other personal information that visitors voluntarily provide to AmeriHealth Caritas VIP Care may be added to AmeriHealth Caritas VIP Care's databases and/or used for future calls and mailings regarding site updates, new products and services, upcoming events, and for other purposes in accordance with state and federal law.
   
   
3. Disclosure of personal data to third parties — Unless otherwise authorized by a visitor, AmeriHealth Caritas VIP Care will not sell, license, or disclose personally identifiable information to unaffiliated third parties.
   
   AmeriHealth Caritas VIP Care will not release personally identifiable information to any party unless permitted or required to do so by government authorities or legal process in accordance with applicable law.
   
   
4. Link disclaimer — AmeriHealth Caritas VIP Care may occasionally provide links to other entities' websites for convenience to the visitor in locating health-related information, services, and products. A visitor is advised that when he or she links to other sites, that visitor is leaving AmeriHealth Caritas VIP Care's site, and these other sites are maintained by organizations over which AmeriHealth Caritas VIP Care has no control. Accordingly, a link on our websites does not constitute endorsement of the content, viewpoint, policies, products, or services provided or advertised on that site. Once a visitor links to a site not maintained by AmeriHealth Caritas VIP Care, that visitor would be subject to the terms and conditions of that site, including, but not limited to, its privacy policy.
   
   
5. Security measures — AmeriHealth Caritas VIP Care has implemented numerous security features to prevent the unauthorized release of or access to personal information. For example, all AmeriHealth Caritas VIP Care employees are required to certify their understanding that personal information is considered confidential, that it is important to safeguard personal information, and that AmeriHealth Caritas VIP Care will take appropriate action against any employee who fails to acknowledge these facts or adhere to the requisite standards of conduct.
   
   Please be advised, however, that the confidentiality of any communication or material transmitted to or from AmeriHealth Caritas VIP Care via this site or email cannot be guaranteed. Accordingly, AmeriHealth Caritas VIP Care is not responsible for the security of information transmitted via the Internet. For more private communication, visitors who have health coverage through or administered by AmeriHealth Caritas VIP Care can contact AmeriHealth Caritas VIP Care by telephone at the number listed on their member identification cards.
   
   
6. Opt-Out right — Visitors may opt out of having their personally identifiable information retained by AmeriHealth Caritas VIP Care, used by AmeriHealth Caritas VIP Care for secondary purposes, disclosed to third parties, or used by AmeriHealth Caritas VIP Care or third parties to send promotional correspondence to the visitor by contacting AmeriHealth Caritas VIP Care via regular mail, email, or telephone at the addresses above. (This does not apply to collection of the type of web browser of visitors to AmeriHealth Caritas VIP Care's website.)
   
   
7. Access to and ability to correct personal data — Upon request via regular mail, email, or phone, AmeriHealth Caritas VIP Care will provide to any visitor a summary of any personally identifiable information retained by AmeriHealth Caritas VIP Care regarding the visitor. Visitors may modify, correct, change, or update personally identifiable information that AmeriHealth Caritas VIP Care has collected via this website by contacting AmeriHealth Caritas VIP Care via regular mail, email, or telephone at the addresses above.
   
   
8. Collection of personal data from children — To the extent that AmeriHealth Caritas VIP Care is able to determine the age of users by their submissions to or communications with our website, AmeriHealth Caritas VIP Care will not knowingly (a) collect or post information from individuals under the age of sixteen ("children") without their parents' or guardians' consent, or (b) provide any personally identifiable information collected from children, regardless of its source, to any third party for any purpose whatever.
   
   If registration is required for any services on the AmeriHealth Caritas VIP Care website, and a user submits information to AmeriHealth Caritas VIP Care's website through such a registration process that indicates that such user is a child, the child's parent or guardian will be alerted to the child's registration and will be provided instructions on how the parent or guardian can delete the child's registration, if so desired. No information collected through AmeriHealth Caritas VIP Care's website from users self-identified as children will knowingly be used for any direct marketing or promotional purposes. If there are no age restrictions on a contest which requires registration, and if a child wins, notification and prizes will be sent to the parent or guardian identified in the initial registration process.
   
   
9. AmeriHealth Caritas VIP Care's right to contact user — AmeriHealth Caritas VIP Care reserves the right to contact site visitors regarding account status and changes to the Member Handbook, privacy statement, or any other policies or agreements relevant to site visitors.
   
   
10. AmeriHealth Caritas VIP Care's right to change privacy statement — AmeriHealth Caritas VIP Care reserves the right to change this Privacy Policy Statement at any time by notifying visitors of the existence and location of the new or revised Privacy Policy statement.